New COVID-19 advice video – cyber crime

David Shadwell, Accounts and Business Support Partner, has recorded a series of videos looking at aspects that UK businesses should keep in mind as we navigate out of the COVID-19 lockdown. The first video looks at cyber crime and how businesses can take simple steps to protect themselves.

A transcript of the video can be found below. If you have a question about cyber crime contact our COVID team today at covid@chiene.co.uk.

COVID-19 Cyber Crime Video

Steps to protect against cyber crime

This episode looks at how a growing number of cyber criminals are exploiting the COVID-19 pandemic for their own gain.

A growth in cyber crime is nothing new but some data suggests that there has been an up to 6 fold increase in cyber threats over the past 4 to 6 weeks.

They prey on the fact that everyone is anxious, fearful and lots are working from home.

There are examples of scams that include emails containing malware, which appears to have come from a genuine source, others which claim to offer thermometers and face masks to fight the pandemic.

Cyber criminals are also scanning for vulnerabilities in software and remote working tools as more people work from home.

Everyone is looking for information about the outbreak, and when and how the lockdown restrictions might be lifted. Criminals are sending phishing emails and sms messages using the virus to trick people into revealing sensitive information, or downloading malicious software.

This is only going to get worse, and comes at a time when no business can afford an incident. The good news is there are some simple things you can do to reduce your risk of falling prey to cyber crime. This is about covering the basics and making yourself a harder target. Criminals often use publicly available information about you to make their phishing messages more convincing. This is often obtained from either your website or social media accounts, so check your privacy settings. Also, think about what you post and who can see it.

Many businesses have significantly more people working from home than usual, and good password management is critical. Make sure everyone is using strong passwords. There are lots of great online password management tools like Lastpass or Keypass, which means you don’t have to remember long, complex passwords. Using good quality, cloud-based software rather than a desktop version is another way of reducing your risk. Similarly, make sure you’ve got up to date anti virus software installed, and all the updates for your other software have also been installed. If you do have sensitive data on your device, make sure it’s protected through proper encryption.

Lastly, never action a payment request received solely over email and backup your data.

Dave Shadwell

Chiene + Tait